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FAQs
- Phone number: To contact you if there are any urgent issues with your order. The phone number also serves as a backup in case you do not receive your emails as there are occasional issues with hotmail and Outlook.
- Email: To send tracking and order confirmations.
- Tracked 24 arrives the next day 80% of the time.
- Special Delivery by 1PM arrives the next day 95% of the time. It needs to be signed for.
- We can only reship after 7 days of no delivery due to Royal Mail being allowed to take that many days to deliver.